Shipping policy

Shipping Policy — DR. SCRUBS

At DR. SCRUBS, many of our scrubs are made-to-order, therefore processing and delivery may take some time. Please read the policy below before placing an order.

1. Order Confirmation & Payment

To confirm your order:

Standard Size Orders (COD):
A Rs. 1000 advance shipping fee per article is required via EasyPaisa or Bank Transfer. This amount will be deducted from your final bill at delivery.

Custom Fit / Embroidery Orders:
Due to the personalized nature of these products, 100% advance payment is required before stitching begins.

Orders are processed only after payment receipt is shared via WhatsApp.


2. Processing Time

  • Standard Orders: 3–7 working days

  • Custom / Embroidered Orders: 7–14 working days

Processing time starts after payment confirmation.


3. Delivery Time

Once dispatched, delivery usually takes 2–4 working days depending on the city.

⚠️ Important: Due to Eid holidays and courier backlog, delivery times may be longer than usual. We appreciate your patience during this period.


4. Shipping Responsibility

Please ensure your shipping address and phone number are correct.

DR. SCRUBS is not responsible for delays caused by courier companies, holidays, or incorrect address details.


5. Support

For order confirmation or shipping updates, contact us:

📲 WhatsApp: 0347-7299849
✉️ Email: hello@drscrubspk.com
📍 Address: Haleema Sadia Hospital, Karimdad Qureshi, District Muzaffargarh, Pakistan